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Contact Us

Home > About STUDIO > Contact Us

STUDIO is an SBS Subscription channel and is 100% owned by SBS Corporation. STUDIO values all feedback.

1. If you would like to provide general feedback or have a general enquiry about our service – call, write or email using the contact details below.

2. If you wish to make a complaint about a particular program or advertisement please contact us   using the contact details below and provide the following information:

  • Name and contact details
  • Identify the content you are concerned about and the date of broadcast.
  • Explain what aspect of the content you are concerned about.

 

Mailing Address:

STUDIO – SBS Subscription TV
Locked Bag 028
Crows Nest, NSW 1585
AUSTRALIA

Phone: 1800 500 727

Email: info@studiotv.com.au

STUDIO complaints procedure

STUDIO is governed by the Australian Subscription Television and Radio Association (ASTRA) Subscription Broadcast Television Codes of Practice 2007. The Codes of Practice set out general programming standards and the complaints handling code.

Complaints can be made by phone or in writing. In some circumstances you may be asked to put your complaint in writing, for example where it concerns a complex matter.

STUDIO will make every effort to deal with complaints within the shortest practicable period from the date of receipt of the complaint.

If you have not received a response within 5 days, or you are not satisfied with the response to your complaint, you may refer the complaint to the Australian Communications and Media Authority